Get Started

Welcome to the Illumiverse

Get started in the Illumiverse User Community

Your destination to connect with peers, learn from experts, and get more value from your Illumio investment built for the people advancing Zero Trust Segmentation.

Take your first steps → Explore the communities
5
Communities to join
3
Steps to get active
24h
Typical answer time
Start here

Three steps to get active

You'll get the most from the community on your first visit by doing three quick things. It takes about five minutes.

01

Complete your profile

Add your photo, role, organization, and a short bio. A complete profile builds credibility and makes it easier for peers to connect with you.

02

Introduce yourself

Say hello in the Illumio Community Hub and tell us what brought you to Illumio and what you're hoping to learn. Every introduction gets a warm welcome.

03

Follow topics & join in

Follow the topics you care about and jump into a discussion that interests you. Following tailors your feed and keeps the right conversations close.

Where to go

Find your communities

Each community serves a distinct audience and job-to-be-done. You can belong to more than one — the Illumiverse Hub is the space everyone shares.

Illumio Community Hub

The front door for everyone. Onboarding, cross-community connection, the community blog, member spotlights, and global announcements all live here.
All members · Start here

Segmentation

Policy design, labeling strategy, deployment patterns, and breach & ransomware containment playbooks for teams running Illumio Segmentation

Insights

Dashboards, alert tuning, and detection use cases for users of Illumio Insights — share what works and cut noise without losing signal

Technology Integrations

Integration recipes for SIEM, SOAR, ITSM, cloud and APIs, plus webhook support and ecosystem best practices from the community

EPIC Partner Community

A private space for certified partners, resellers, and SIs — enablement, co-sell content, deal support, and roadmap briefings
Your access

What you can see depends on who you are

Access is verified automatically by your email domain wherever possible. Here's what each type of member gets and how to unlock more.

Customer
Verified by email domain match against customer accounts.
  • Full access to the Hub, Segmentation, Insights & Technology Integrations
  • Ask questions, post, and accept solutions
  • Events, resources, and Ask-the-Expert threads
Bonus: one-click SSO into the Support Portal — no separate login.
Partner
Verified by email domain match against the partner org list.
  • Full access to the Hub and the EPIC Partner Community
  • Enablement library, co-sell content, and deal support
  • Roadmap briefings and partner spotlights
Bonus: one-click SSO into the Partner Portal — no separate login.
Guest
Prospects, evaluators, and practitioners without a matching domain.
  • Access to the Illumiverse Hub
  • Public discussions, the blog, and general resources
  • A clear path to verify and unlock full access
Unlock more: are you a customer or partner? Verify your account to open every community.
Get more out of it

Ask well, and earn as you go

Ask better questions, get better answers

  • State your objective — what you're trying to accomplish, not just the error.
  • Describe your environment — data center, cloud, hybrid, or OT.
  • Share what you've tried — the troubleshooting steps you've already taken.
  • Search first — chances are someone has faced something similar.

Recognition & badges

Participation is rewarded. Earn points and badges as you contribute, and climb the leaderboard — the more you show up, the more the community gives back.

First Post First Accepted Solution Top Contributor Community Champion Member of the Month
WB
Meet your Community Manager

“I'm here to help make this a welcoming, helpful, and valuable space for you.”

Whether you're looking for resources, joining discussions, registering for events, or trying to connect with other Illumio users and experts, I'm happy to point you in the right direction. Don't hesitate to reach out — or just introduce yourself.

Wendy Batten · Community Manager, Illumio
Rules of engagement

How we show up here

A few simple principles keep the community useful, safe, and worth coming back to.

01

Be respectful

Treat every member with professional courtesy. Different environments and experience levels are welcome.

02

Share, don't sell

Contribute knowledge and real experience. Keep it about helping peers, not promotion.

03

Keep it secure

Sanitize policies, logs, and screenshots. Never post secrets, customer data, or anything sensitive.

04

Give back

Answer a question when you can, and mark solutions that helped. Communities thrive when members support one another.

Ready when you are

The community is built by members who show up

Take your first steps today — complete your profile, introduce yourself, and join a conversation. We can't wait to see you there.

Complete your profile → Browse communities